Citizen's Charter

The Schools Division Office of Alaminos City of the Department of Education (DepEd) is committed to delivering accessible, efficient, and quality public service to all its stakeholders — learners, parents, teachers, school leaders, and the community.

In compliance with Republic Act No. 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018, this Citizen's Charter serves as a guide to our frontline services. It outlines the service standards, procedures, requirements, and response times for various transactions with the Division Office.

This document aims to promote transparency, reduce bureaucratic red tape, and strengthen public trust in the delivery of education-related services. It reflects our sincere dedication to upholding the values of integrity, accountability, and excellence as we work toward ensuring access to quality, equitable, and relevant basic education in Alaminos City.

We invite all our stakeholders to use this Charter as a reference to know their rights, responsibilities, and the services they can expect from DepEd SDO Alaminos City.